Ontario Electricity Support Program (OESP)
The Ontario Energy Board’s new Ontario Electricity Support Program (OESP) will provide low-income consumers with a monthly on-bill credit to reduce their electricity bill starting with electricity used...
View ArticleHomepage – Power Outages
Planned and unplanned power outages and how to report an outage.
View ArticleHomepage – Conservation
Find out more on how to reduce energy consumption and save money.
View ArticleScorecard
MEASURING BRANTFORD POWER The Ontario Energy Board (OEB) compiles an annual Scorecard to measure and communicate Brantford Power’s performance in four critical areas; customer focus, operational...
View ArticleCOVID-19 Recovery Rate Effective June 1, 2020
The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers. Households, farms and small businesses who pay TOU electricity rates...
View ArticleCOVID-19 Energy Assistance Program (CEAP) for Residential Customers
The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered directly by electricity and...
View ArticleBrantford Power Warns Customers about Telephone Scam
Brantford Power is warning customers to be aware of a telephone scam targeting residents and businesses in Brantford. Brantford Power customers have reported receiving fraudulent automated outbound...
View ArticleCOVID-19 Energy Assistance Program – Small Business (CEAP-SB)
The Government of Ontario is providing $8 million to support small business and registered charity customers struggling to pay their energy bills as a result of COVID-19. The COVID-19 Energy...
View ArticleJanuary 1, 2021 Distribution Rate Application
Brantford Power Inc. has applied to its regulator, the Ontario Energy Board (OEB), to adjust its electricity distribution rates effective January 1, 2021. See more information on our Regulatory...
View ArticleBoards of Directors endorse merger exploration to shareholders
October 1, 2020 – Brantford, Brant, Cambridge, North Dumfries, Ontario – The Boards of Directors of Brantford Energy Corporation and Cambridge and North Dumfries Energy Plus Inc., the holding...
View ArticleWe need your input on our customer surveys!
Starting in October and continuing over the next few months, Brantford Power will be conducting a series of customer surveys. If you receive a telephone call or email from Innovative Research Group...
View ArticleCustomer Choice will allow Time-of-Use customers to switch to Tiered Pricing...
If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay...
View ArticleThe Ontario Energy Board (OEB) has released its 2019 Scorecard measuring...
The OEB scorecard measures performance in the key areas of Customer Focus, Operational Effectiveness, Public Policy Responsiveness and Financial Performance. Brantford Power’s 2019 OEB Scorecard is now...
View ArticleWarning: Do not let scammers in your home to conduct a bogus energy audit.
Brantford Power is warning customers to be aware of an energy audit scam targeting residents in Brantford. Brantford Power customers have reported receiving fraudulent telephone calls from someone...
View ArticleTime-of-Use and Tiered pricing resumes on February 23, 2021
As of February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing at prices set by the Ontario Energy Board (OEB). Since January 1, 2021,...
View ArticleDo not let strangers into your home to conduct a fake energy audit.
Brantford Power is warning customers to be aware of an energy audit scam targeting residents in Brantford. Brantford Power customers have reported receiving fraudulent telephone calls from people...
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